Terms & Conditions
Terms & Conditions - Wild Crete Safari
Thank you for choosing Wild Crete Safari for your excursion needs in Crete. Before booking any tour with us, kindly review the following terms and conditions:
1. Booking and Payment:
- All bookings are subject to availability.
- To confirm your reservation, full payment is required at the time of booking.
- Payment can be made online through our secure payment portal or in person at our office.
- All prices are in Euros (EUR) and inclusive of applicable taxes and fees.
2. Cancellations and Refunds:
- Cancellations made more than 7 days before the scheduled tour date are eligible for a full refund.
- Cancellations made between 7 days and 48 hours before the scheduled tour date will receive a 50% refund.
- Cancellations made less than 48 hours before the scheduled tour date are non-refundable.
- No-shows will not be refunded.
3. Changes and Amendments:
- Wild Crete Safari reserves the right to cancel or modify any tour due to unforeseen circumstances, including adverse weather conditions or insufficient bookings.
- In the event of cancellation by Wild Crete Safari, customers will be offered an alternative tour or a full refund.
- Changes to bookings are subject to availability and may incur additional charges.
4. Participation and Conduct:
- Participants must follow the instructions provided by our tour guides at all times.
- Please inform us of any medical conditions, allergies, or special requirements before the tour.
- Participants are responsible for their behavior and must respect local customs, culture, and wildlife.
5. Liability:
- Wild Crete Safari is not liable for any loss, damage, injury, or delay caused by circumstances beyond our control, including but not limited to, natural disasters, strikes, or government regulations.
- Participants join our tours at their own risk and are responsible for their personal belongings.
- Wild Crete Safari is not liable for any loss or damage to personal belongings during the tour.
6. Insurance:
- We strongly recommend that participants obtain comprehensive travel insurance to cover cancellations, medical emergencies, and personal belongings.
7. Privacy Policy:
- Wild Crete Safari respects your privacy and will only use your personal information for booking purposes. We will not share your information with third parties without your consent.
8. Governing Law:
- These terms and conditions are governed by the laws of Greece. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Greece.
9. Agreement:
- By booking a tour with Wild Crete Safari, you agree to abide by these terms and conditions. For inquiries or assistance, please contact us at [contact information]. Wild Crete Safari reserves the right to update or modify these terms and conditions without prior notice. Please visit our website for the latest version.